Proven Track Record
+15 years serving businesses and public agencies in Brazil
ALWAYS CONNECTED · CONNECT WORLDWIDE
Connecting Mexico to the World
Corporate and Government Telecommunications Solutions
Who We Are
Specialists in corporate and government telecommunications solutions for over 15 years — now bringing that experience to Mexico, with solutions for businesses, public agencies and teams coordinating operations between Mexico and the United States. We integrate technology quickly, flexibly and simply, with reach across more than 200 countries through our global eSIM network.
Global Presence
eSIM coverage in +200 countries
Staged Launch
A focused pilot before wider expansion in Mexico
24/7 Support
Remote and on-site
Institutional Telephony Services
Cloud PABX / VoIP
Cloud telephony with the full ValeVox PABX feature set.
Dedicated PABX
A dedicated PABX environment tailored to your organisation.
IVR with Intelligent Call Routing
Smart IVR that routes every call to the right destination.
Call Recording
Call recording for training and auditing.
Virtual Call Queue
Virtual waiting queues that absorb peak demand.
Extension & Line Management
Real-time management of the organisation's extensions and lines.
Number Portability
Number portability, subject to eligibility and applicable requirements in Mexico.
Toll-Free Numbers, Short Codes & SMS
Toll-free numbers, short codes and SMS with specialised technical support, subject to availability and applicable numbering rules in Mexico.
ValeVox Global eSIM & SIM
Instant global connectivity for teams, staff and public officials anywhere in the world — no physical SIM, no red tape, priced to compete with the local market.
B2C
eSIM for International Travel
QR code activation, no physical SIM, no roaming. Data plans with coverage in 200+ destinations, designed for international travel.
B2C
Monthly Plans
Recurring monthly eSIM and SIM plans for customers who want to stay connected. Includes data, calls, and SMS, with local coverage and access to 200+ global destinations.
B2B
White Label
A complete platform that enables partners to resell global travel eSIM services and monthly eSIM and SIM plans under their own brand. It includes a dedicated sales website, marketing materials, sales reports, and support.
ORG
Organisations
eSIM & SIM services for government organisations and large enterprises, with global coverage across 200+ destinations. Ideal for local and international travel, embassies, consulates, field teams, ambulances, monitoring operations, and departments that require reliable mobile connectivity.
ValeVox Chat
Omnichannel Communication, Automation and Digital Customer Service Platform — built to transform how public and private organisations communicate with citizens, customers and employees.
WhatsApp-First, Omnichannel
Unifies the WhatsApp Business Platform (Meta), website chat and social media into one service environment, with an official verified business badge.
24/7 Automated Service
Unlimited inbound and outbound messaging, automated responses and smart routing to the right department — no waiting queues.
Built for Peak Demand
Handles multiple simultaneous conversations without losing service quality.
Compliance & Audit Trail
Conversation logs and service reports to support auditing. Deployment in Mexico must address the personal-data requirements applicable to each organisation.
Government & Enterprise Ready
Citizen/customer triage, appointment scheduling, service requests, notifications and department-specific workflows.
Templates & Campaigns
Templates for notifications, alerts and marketing.
ValeVox Meet — Web Conferencing Rooms
Web conferencing rooms for institutional and business meetings, all in a single platform.
Automatic Transcription
Real-time transcription of every meeting.
Cloud Recording
Cloud recording (video and audio) for reference and auditing.
HD Video & Audio
High-definition video and audio for every meeting.
Screen Sharing
Screen sharing for real-time collaboration.
Benefits for Businesses and Public Agencies
Cost Efficiency
Competitive rates and equipment on loan with no upfront investment.
Better Management
Management reports, scalability and a real-time dashboard.
Modern, Automated Service
Chatbots and automated routing, available 24/7.
Scalability
Constant upgrades and expansion with no service interruption.
Why Choose ValeVox?
15+
Years serving businesses and public agencies in Brazil
Pilot
Local validation before expansion in Mexico
+200
Countries with eSIM coverage
24/7
Continuous technical support
Deploying Unified Telephony, VoIP, Chatbot and Global eSIM brings clear benefits: efficient communication, lower operating costs, greater accessibility and automated service — built on 15 years of proven experience serving the public sector.
15+PROVEN EXPERIENCE
Experience we are bringing to Mexico
+15 years serving businesses and public agencies in Brazil — the same team and technology now expanding into Mexico.
CLIENTS IN BRAZIL
- Florianópolis/SC
- Camboriú/SC
- Balneário Camboriú/SC
- Bombinhas/SC
- Tijucas/SC
- Rodeio/SC
- Nova Trento/SC
- Pontal do Paraná/PR
- Prudentópolis/PR
- Pitanga/PR
- São Miguel do Iguaçu/PR
- Sta. Terezinha de Itaipu/PR
- Portos do Paraná
- Jequié/BA
- Sete Lagoas/MG
- Barra de São Francisco/ES
- Alfredo Chaves/ES
- Polimix Concreto
+40 municipalities and companies served in Brazil
+15 years of industry experience
Now expanding into Mexico
MEXICO · MARKET OPPORTUNITY
Mobile-first service. Proven institutional experience.
Mexico has 104.9 million internet users; 97.3% connect by smartphone. The opportunity is to connect mobile telephony with service channels that organisations can manage together.
15+ years and 40+ municipalities and companies served in Brazil — experience brought to Mexico, not a claim of local clients.
Speak to a specialistMunicipalities & Citizen Services
Across 2,478 municipalities and territorial demarcations, citizen requests need clear routing. Governments are already moving service to the phone: Mexico City's Locatel serves 5.3 million people and launched a WhatsApp chatbot in 2025, with Cancún and Juárez following in 2025–2026 (public initiatives cited as market movement). ValeVox combines institutional telephony, WhatsApp Business Platform and automated triage to help people reach the right department.
High-Volume Service Teams
90.6% of smartphone users use messaging apps. ValeVox Chat brings messaging channels together with automated replies and routing, helping public agencies and businesses manage demand and reduce waiting.
Organisations with Distributed Teams
Mexico has 144.6 million active mobile lines, and almost 12% are already outside the three largest operators — the retail brand Bait alone has reached 10.2 million lines. Teams working across sites need coordinated communication. IP PBX, extension management and Meet connect staff, while service reports give managers visibility into the operation.
Travelling Teams & Public Officials
Mexican residents make more than 8 million air trips abroad each year, and Mexico receives 47.8 million international tourists annually. Travelling — and receiving visitors — requires connectivity suited to each destination. Global eSIM with QR activation helps staff and guests stay connected without changing a physical SIM, using a plan selected for each journey.
Sources cited in the supplied research: INEGI (ENDUTIH 2025, CNGMD 2025, EVI 2025) and CRT (Q3 2025). ValeVox experience: internal company data.
Why Mexico
Connected through mobile
- Internet users
- 104.9M
- Connect by smartphone
- 97.3%
- Of smartphone users use messaging apps
- 90.6%
ValeVox Chat brings messaging channels, automated replies and routing together.
Discover ValeVox ChatCitizen service channels
- Interact with government online
- 51.5%
- Interact in person
- 51.7%
- Encountered a problem during a procedure
- 39.1%
ENCIG 2025: adults aged 18+ in cities with 100,000+ inhabitants. ValeVox Chat connects service channels with automated triage.
Explore citizen serviceConnectivity for travel
- International tourist arrivals
- 47.8M
- Air trips abroad by residents
- 8,052,623
EVI: 2025 annual totals. Global eSIM with QR activation offers plans selected for each journey.
Discover ValeVox Global eSIMMobile services and partnerships
- Active mobile lines
- 144.6M
- Outside the three largest operators
- Almost 12%
- Of account holders use mobile banking
- 69.1%
Mobile lines: Q3 2025. Mobile banking: ENIF 2024. Almost 12% is a calculation from the supplied research (11.6%).
Discuss a partnershipSources: INEGI · ENDUTIH 2025 · INEGI · ENCIG 2025 · INEGI · EVI 2025 · INEGI / CNBV · ENIF 2024 · CRT · Q3 2025
LAUNCH PLAN
A staged rollout, validated before scaling
Our proposed entry into Mexico starts with mobile telephony in one metropolitan area. The pilot will assess coverage, activation, payment options and customer support against local needs before expansion; the location and operating arrangements remain to be confirmed.
Digital Pilot
A mobile telephony pilot in one city, validating online sign-up, activation, number portability eligibility and local payment options, with WhatsApp chatbot support as a complementary service channel from day one.
Pilot Review
Activation flow, support load and customer feedback reviewed before expansion.
National Rollout
Phased expansion to additional Mexican cities after pilot validation, with business and public-sector opportunities assessed locally.
Ongoing Support
Remote technical support from launch, with on-site service arrangements and response times agreed for each deployment in Mexico.
Contact
Corporate and Government Telecommunications